Provide support to IPTV services (live channels and VoD) platform on both system functionality and application level. Maintain and improve the high level of service offered to customers, at the minimum operational cost and in order to contribute to company profitability and growth.
Key accountabilities and decision ownership:
• Manage any Incident or Problem as 2nd Layer support. Provide consultation to NOC, technical escalation to vendor and provide feedback during inci…
At Vodafone India, our customers are at the heart of everything we do. That’s why over 210 million Indians have chosen to stay connected with us.
Our knowledge of global best practices along with our deep exposure to local markets has made us leaders in the telecommunications industry. Since commencing operations in 2007, we have consistently been awarded for our best-in-class network, powerful brand, unique distribution and unmatched customer service. Whether an individual or enterprise, our customers always receive world-class services that cater to their needs.